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ConnectorDovetail

Dovetail integration for Claude and Codex

Create a Dovetail connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.

Use Dovetail from Claude

Add the Dovetail connection to a Space that runs Claude, then use it from every channel in that Space.

Use Dovetail from Codex

Add the Dovetail connection to a Space that runs Codex, then use it from every channel in that Space.

Use Dovetail from Sidekick

Connect your own OpenClaw to Sidekick while type.com provides the conversations, permissions, connections, skills, and automations.

Analytics & Data

What the Dovetail connector can do

Dovetail organizes customer research, interviews, and feedback into channels and projects so teams can turn raw notes into shared insights. In type.com, a research or product Space can ask the agent to log a new piece of feedback, create a doc with findings, or set up a channel for a new source of data.

One connection, many Spaces

Connect Dovetail once, then decide which Spaces can use it in threads, skills, automations, and coding work.

What teams do with Dovetail in type.com

Capture feedback as it comes in

Record a new piece of feedback, such as an app review or support ticket, as a data point in the right channel.

Try asking
Create a data point in our App Reviews channel in Dovetail for this new one-star review.

Write up research findings

Create a doc with interview notes or findings in a project, so the write-up lives next to the rest of the research.

Try asking
Create a doc in our Q3 research project in Dovetail summarizing today's customer interview.

Set up a new feedback source

Create a channel to collect a new type of feedback, like churn reasons, before data starts flowing into it.

Try asking
Create a new channel in Dovetail called Churn Reasons to start logging cancellation feedback.

Representative actions

  • Create Channel

    Creates a channel in Dovetail to collect a specific kind of feedback, such as reviews, NPS responses, or support tickets.

  • Create Contact

    Registers a new contact in Dovetail before logging interactions tied to them.

  • Create Data

    Adds a data item with text content, a title, and optional structured fields to a project.

  • Create Data Point

    Records and classifies a new data point within a channel after content has been captured.

  • Create Doc

    Creates a doc with text content and a title inside a project to document research findings or notes.

Connection

API and auth details

Dovetail provides customer-research and insights APIs plus a CLI for building custom integrations, migration tooling, and data sync workflows. Public docs cover read/write API endpoints, data import to channels, search, folders, docs, notes, projects, and customer-intelligence records.

FAQ

Questions people ask before connecting Dovetail

Can Claude log research notes in Dovetail from type.com?

Yes. With a Dovetail connection shared to a Space, the agent can create channels, log data points, and write docs, keeping research organized and visible in the thread.

How does type.com authenticate with Dovetail?

Dovetail uses an API key, added once by an admin when the connection is created, and shared only with Spaces that need it.

Can feedback logging in Dovetail be automated?

Yes. A recurring task, such as logging weekly support ticket themes as data points, can be set up as a type.com automation.

Is this the same as a Dovetail MCP server?

Not exactly. type.com uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.

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