Use ServiceNow from Claude
Add the ServiceNow connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorServiceNow
ServiceNow integration for Claude and Codex
Create a ServiceNow connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategoryDeveloper Tools & IT
Use ServiceNow from Codex
Add the ServiceNow connection to a Space that runs Codex, then use it from every channel in that Space.
Use ServiceNow from Sidekick
Connect your own OpenClaw to Sidekick while type.com provides the conversations, permissions, connections, skills, and automations.
Developer Tools & IT
What the ServiceNow connector can do
ServiceNow runs IT, HR, and customer service workflows for large organizations, from incident tickets to configuration management. Its APIs cover records, attachments, and change requests across the platform's core tables. With a ServiceNow connection in type.com, an IT or ops Space can ask Claude to open an incident, attach supporting files, or check a change conflict, with the full exchange visible to the whole team.
One connection, many Spaces
Connect ServiceNow once, then decide which Spaces can use it in threads, skills, automations, and coding work.
What teams do with ServiceNow in type.com
Log incidents from a thread
When a teammate reports a problem in a channel, the agent creates a ServiceNow incident record directly, so nothing waits for someone to open the console.
Create a ServiceNow incident for the login outage reported in this channel and assign it to the IT team.
Attach supporting files to a case
Screenshots, logs, or error exports gathered in a thread get attached straight to the matching ServiceNow record instead of being emailed around separately.
Attach this error log file to ServiceNow change request CHG0012345.
Check a change request before it ships
Before a deployment window, ask the agent to cancel or review a stuck conflict check so the change does not get delayed by a stale scan.
Check if change request CHG0012999 still has a conflict check running and cancel it if needed.
Representative actions
- Attach file to record
Uploads a file from the thread and links it to a ServiceNow record such as an incident or change request.
- Cancel change conflict check
Stops an in-progress conflict scan on a change request when it is stuck or no longer needed.
- Create a record
Adds a new row to any ServiceNow table, such as an incident, problem, or task, with the fields you provide.
- Create attachment upload
Sends a file to ServiceNow as a multipart upload and attaches it to the record you specify.
- Create CI Lifecycle Management Action
Logs a lifecycle action against a configuration item in the CMDB, useful for tracking CI state changes over time.
Connection
API and auth details
ServiceNow offers REST, server, client, SOAP, and product-specific APIs for platform automation, table CRUD, incident/service workflows, knowledge, attachments, import sets, CMDB, and custom scripted REST services.
- Source
- type.com catalog metadata
- Auth schemes
- Basic auth, Server-to-server OAuth
- Official site
- https://www.servicenow.com/
FAQ
Questions people ask before connecting ServiceNow
Can Claude create ServiceNow incidents and change requests?
Yes. Once a ServiceNow connection is shared with a type.com Space, you can ask the agent in a thread to open an incident, attach a file, or create a record on any table the connection can reach.
How does type.com authenticate with ServiceNow?
ServiceNow connections use basic credentials or server-to-server OAuth, set up once by an admin. Nobody has to paste a username, password, or token into a prompt.
Can ServiceNow work run on a schedule in type.com?
Yes. Turn a recurring check, such as scanning for stuck change conflicts, into a type.com automation that posts results to a channel instead of running it by hand.
Is this the same as a ServiceNow MCP server?
Not exactly. type.com uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
More developer tools & it connectors
All Developer Tools & IT integrationsConnect Supabase to Claude and Codex in type.com to create and revoke project API keys and review or remove third-party auth providers from a thread.
Connect Bitbucket to Claude in type.com to review pull requests, browse repository files, and manage issues from a shared thread.
Connect Snowflake to Claude in type.com to run SQL, check or cancel long queries, inspect catalog integrations, and see scheduled maintenance windows.
Connect Google Maps to Claude in type.com to geocode addresses, compute travel time across stops, and get place predictions in a shared thread.